- The questions
- We write the questions a buyer would type, in a buyer’s words. Most describe a need and a place without naming your business, and one asks about your business by name.
- The three assistants
- Each question is put to ChatGPT, Gemini and Perplexity with web search switched on. Every answer is saved word for word with the date it was given.
- Whether you are named
- We record whether your business appears in each answer and where it sits in the list. An assistant sometimes replies with a question of its own, and those replies are counted separately.
- Who is named instead
- We list the competitors the assistants name, with the number of answers each one appears in.
- Whether the description is correct
- We read what each assistant says about your business and mark each statement that is wrong or out of date.
- The websites each answer cites
- We record the websites each answer links to, and whether your own website is one of them.
- Your own sources
- We then check your website, your Google Business Profile, your reviews and your directory listings against what the assistants said.
- What was not checked
- The report states anything we could not check, with the reason.